FAQs Check out our frequently asked questions! Proudly serving Knoxville and surrounding communities. Request a Quote (865) 347-4541 Facebook Instagram Frequently Asked Questions What payment methods do you accept? We accept all major credit cards, debit cards, and cash for your convenience. When is payment due for my cleaning service? Payment is due upon completion of the service unless you have arranged for automatic billing. Are there any additional fees I should be aware of? We are transparent with our pricing. Any additional fees, such as for specialized cleaning services, will be discussed upfront. Do you offer refunds if Im not satisfied with the service? If you’re not satisfied, please contact us within 24 hours to discuss an alternative. Is tipping the cleaners required? Tipping is not required but is always appreciated if you feel the cleaner has done an exceptional job. Do you have a satisfaction guarantee? Yes, we offer a satisfaction guarantee. If you’re not happy with the service, we’ll re-clean the area or address your concerns promptly. How do you handle damages that occur during cleaning? We are fully insured and bonded. In the unlikely event of damage, we will promptly address the issue and work with you to resolve it. Can I pause my recurring cleaning services? Yes, you can pause your recurring services at any time. Just give us notice, and we’ll adjust your schedule accordingly. How do you handle key access or security codes? We take your security seriously. If you provide keys or codes, they are securely managed and only accessible to your assigned cleaner. Do you offer emergency or last-minute cleaning services? We do our best to accommodate last-minute requests, but availability may vary. Please contact us as soon as possible if you need an urgent cleaning. Request a Quote (865) 347-4541 Request Your FREE Quote Now! Get 40% off when you sign up for Recurring Cleans! – Book Today for a Spotless Home!First Name(Required)Last Name(Required)Email(Required) Phone(Required)Zip Code(Required)Square Footage(Required)Desired Service(Required)Desired ServiceWeekly Maid ServiceBiweekly Maid ServiceMonthly Maid ServiceOne-Time CleaningMove In/Out CleaningOffice CleaningDisinfecting ServiceHow did you hear about us?(Required)How did you hear about us?Angie's ListBetter Business BureauEmailFacebookGoogleHome AdvisorMoney MailerNext DoorReferred by a FriendYelp(Other)Opt-In(Required) I agree to receive text and email messages from this company. I understand I can opt-out anytime per their Privacy Policy. Δ
